FAQ

General questions

Everything you need to know about working with Baikon — clear answers, simple steps, real support

What’s your approximate remake (redo) rate?

Simply contact us via WhatsApp, email, or visit our office. Once connected, our team will guide you through the setup process step by step.

What’s your approximate remake (redo) rate?

Simply contact us via WhatsApp, email, or visit our office. Once connected, our team will guide you through the setup process step by step.

What happens if a zirconia bridge breaks during shipping?

What if fit/occlusion isn’t ideal?

Why are your zirconia bridges strong without Tibase frameworks?

What design/CAD software do you use?

Are your certifications complete?

Do you sell consumables (burs, zirconia discs, posts, scanners, printers, implants)?

How does CAD/CAM compare to traditional impressions?

Do you offer after-delivery support?

Can Baikon handle urgent or priority cases?

Is your workflow fully digital?

Do you provide customized denture designs?

Can Baikon support clinics outside Kuala Lumpur?

Do you offer implant-supported denture solutions?

Can I send scan files by email instead of through a portal?

Does Baikon provide one-on-one courier service?

Do you offer immediate solutions or “immediate loading”?

Can you help troubleshoot common clinical/technical issues?

Question with a “Yes” answer!

Email

dentalbaikon@gmail.com

sukili@baikon.dental

Contact Number

+60 175127372

Address

Unit 6-1, Level 6, Wisma Bangsar 8, No.7, Lrg Maarof, Bangsar, 59100 Kuala Lumpur, Malaysia

Operating Hour

Mon - Sat

09:00 AM - 06:00 PM

Email

dentalbaikon@gmail.com

sukili@baikon.dental

Contact Number

+60 175127372

Address

Unit 6-1, Level 6, Wisma Bangsar 8, No.7, Lrg Maarof, Bangsar, 59100 Kuala Lumpur, Malaysia

Operating Hour

Mon - Sat

09:00 AM - 06:00 PM

Email

dentalbaikon@gmail.com

sukili@baikon.dental

Contact Number

+60 175127372

Address

Unit 6-1, Level 6, Wisma Bangsar 8, No.7, Lrg Maarof, Bangsar, 59100 Kuala Lumpur, Malaysia

Operating Hour

Mon - Sat

09:00 AM - 06:00 PM